Our History


2002

  • Sivox™ launches RealCall℠ training software
  • AT&T collaborates with Sivox to position its patented speech-recognition engine as an innovative training solution for the call center marketplace

2003

  • A global communications company implements RealCall, and projects $50M in savings over three years
  • RealCall rolled out to 15,000 agents, spanning 27 call centers in support of pre- and new-hire screening, and continuing education

2005

  • Received numerous awards and call center accolades, including:
  • Technology Marketing Corporation — IP Contact Center Technology Pioneer Award
  • Gartner Cool Vendor Award

2006-2008

  • Received the prestigious Technology Marketing Corporation CRM Excellence Award
  • Continued gaining momentum in the call center marketplace

2009

  • Acquired by BankersEdge℠ — an established e-learning leader in the financial services industry

2010

  • Recognized as a SaaS (software as a service), on-demand service provider
  • Awarded a Fortune 50 account, in which over 10,000 agents are served
  • Expanded reach to technology and health care industries

2011

  • Continues to be well-positioned for significant growth
© Copyright Sivox - 2012